Consumer Complaint Form

Our Commitment: We take all complaints seriously and are committed to addressing your concerns promptly and fairly. Please provide as much detail as possible.

Complainant Information

First Name

Last Name

Phone *

Email *

Location of Incident

City

State

Country

Postal code

Lender/Client Name (e.g., Schools First FCU)

Account Number / Loan/Reference Number (if known)

Incident Details

Incident Details

Date of Incident:
Time of Incident (approx.):
Location of Incident:

Vehicle Info *

Year
Make
Model
Color
Last 4 of VIN#
License Plate:

Detailed Description of Complaint: (Please provide a clear narrative of what happened, including dates, times, locations, individuals involved, and specific concerns.

Desired Resolution: (What outcome are you seeking? e.g., return of property, repair of damages, fee waiver, apology, etc.)

Supporting Documentation: * Did you provide any supporting documents (photos, receipts, letters, etc.)? please list:

photos

receipts

letters

Please Upload files here

Complainant Signature: *

Clear

Date

By checking this box, IBy checking this box, I consent to receive communications related solely to the investigation and resolution of my submitted complaint. Message and data rates may apply. No marketing messages will be sent.. Message & Data rates may apply.Reply HELP for help or STOP to opt-out.

WM Maloy Co is committed to protecting your personal information. All information submitted through this form will be used solely for the purpose of investigating and resolving your complaint. We do not share, sell, or use your information for any marketing purposes.

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